Since 2016

Our story

Bites Box began with one wok, one counter and a queue that refused to shrink. We never chased a trend — we just refused to send out a cold box.

Ten years on, three kitchens run on the same rulebook: fresh oil twice a day, no pre-plated food, veg and non-veg on separate lines, and a chef signing off on every rush hour. The menu grew from four rolls to a hundred and twenty items, but the test never changed — would we serve it to our own table?

Today more than five lakh boxes have left our counters, and roughly a third of them went to people ordering for at least the tenth time. That number matters to us more than any rating.

Bites Box dining room with warm lightingFounder of Bites Box

What drives us

Purpose, mission & vision

Our purpose

Make the food people actually crave — properly cooked, honestly priced, delivered hot.

Our mission

Run kitchens where every masala is ground in-house and every box leaves within 20 minutes.

Our vision

Be the box India reaches for at 11 PM — in twenty cities by 2030, without losing the recipe.

Ten years in

Our journey

  1. 2016

    One counter, one wok

    Bites Box opened as a six-seat counter serving rolls to office crowds.

  2. 2018

    The first kitchen

    We built a central kitchen and standardised every masala in-house.

  3. 2021

    Delivery, done right

    Insulated boxes and a 30-minute promise across Patna.

  4. 2024

    Our Patna flagship

    The Bakhtiyarpur Road dining room opens its doors in Patna.

  5. 2026

    Half a million boxes

    5,00,000 boxes served and a loyalty club 80,000 members strong.

The Bites Box promise

If a box arrives cold, late or wrong, we remake it free and refund the delivery. No forms, no photographs, no arguing. One message is enough.